Monday, 24 April 2017

Booking .com's first customer call centre officially opens in Toronto


Booking.com announced the official opening of their first customer call centre in Canada located in Toronto. The newest call centre aims to recruit 200+ people in 2017, with a goal of hiring up to 600 people within the next four to five years.

Booking.com's Toronto call centre is the company's fourth in North America and sixteenth globally. The Toronto customer service team will support Booking.com's award-winning 24/7 service to guests and accommodation partners through a variety of channels, including incoming calls, e-mails and messaging. Booking.com has 7000+ customer service agents globally through its local entities.

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